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Welfare Benefits 2 - Beyond the Basics

Event Type: Training

             

Suitable for:
Established welfare benefits workers wishing to build upon skills acquired on the basic Youth Access benefits course (or similar)

Aim:
To improve the skills of more experienced welfare benefits advisers (client group: young people under 18, and all those in non -advanced education)

Course structure:
A one day knowledge based course with detailed hand-outs to take away

Learning outcomes:
By the end of the course, participants will have:

  • Developed confidence as an advocate/negotiator with the relevant benefit authorities
  • Ensured that IS/IBJSA/HB entitlements are effectively maximised for those under 18, including passporting interactions with other benefits
  • Identified possibilities and solutions to problems created by the tax credit system, as it affects young people
  • Understood how to prepare a sample, basic, appeal submission to the Tribunal Service

Please bring specific cases or examples you would like discussed on the course around any of the above issues, sending a brief summary of the points to either: james@youthaccess.org.uk or steveattheflipchart@mac.com

Trainer:
Steve Johnson, Advice Service Manager and Freelance Welfare Rights Trainer

What previous participants have said about this course:
“Was good to consolidate some problem areas “

“I will be able to take their case further and support them in appeals”


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