Suitable for: Established welfare benefits workers wishing to build upon skills acquired on the basic Youth Access benefits course (or similar)

Course structure: A one day knowledge based course with detailed hand-outs to take away

Course Aim: To improve the skills of more experienced welfare benefits advisers (client group: young people under 18, and all those in non -advanced education)

Learning outcomes: By the end of the course, participants will have:

· Developed confidence as an advocate/negotiator with the relevant benefit authorities

· Ensured that IS/IBJSA/HB entitlements are effectively maximised for those under 18, including passporting interactions with other benefits

· Identified possibilities and solutions to problems created by the tax credit system, as it affects young people

· Understood how to prepare a simple, basic, appeal submission to the Tribunal Service

Please bring specific cases or examples you would like discussed on the course around any of the above issues, sending a brief summary of the points to either: Helen@youthaccess.org.uk or steveattheflipchart@mac.com

What previous participants have said about this course:

 “ Was good to consolidate some problem areas “

 “I will be able to take their case further and support them in appeals”

Trainer: Steve Johnson, Advice Service Manager and Freelance Welfare Rights Trainer

Contact Us

If you are interested in us delivering either an in-house course to your organisation, or a hosted course in your region, or just require further information about our advice courses, please e-mail Helen Stollar or telephone 0208 772 9900 x26

Prices: (in pound stirling)

Youth Access Members:
70.00
Voluntary Sector:
105.00
Statutory Sector:
130.00