Youth Access

Member Profile: One Stop Shop, Coventry - 'invaluable'

09 March, 2010

The One Stop Shop has been providing information, advice, counselling, sexual health services and other support since November 2000. The services they offer have been developed through consultation with young people and have been delivered by Coventry Youth Service, Connexions Coventry and Warwickshire and the PCT, in response to the emerging needs of client groups.

At One Stop Shop young people can expect to be treated and respected as an individual. This is reflected by the differing levels of support that is offered. A young person might decide to browse and take information without any help, receive one to one support, or enrol on one of the many courses or group sessions. As one happy user put it, “The One Stop Shop has been invaluable to me throughout my years growing up as a young person in Coventry; the staff are always friendly, and willing to help you quickly and efficiently with whatever problem I may have, from help writing my CV to getting free condoms. Many thanks to all” E M

What do they offer?

• A drop-in service for 13-19 year olds.
• Some services especially those delivered by the Youth Service and ISHS extend up to 25th Birthday.

Drop in services include Advice, Information, Guidance and Counselling on

• Sexual health 13-25

Free Condoms and Chlamydia Screening
ISHS [Integrated Sexual Health Services]
Full Contraception Service
Emergency Contraception
Pregnancy Testing
Chlamydia Screeing

• Education, Employment and Training advice.
• Housing and Housing Issues
• Legal Issues
• Money and Benefits
• Justice and Equality
• Relationship Issues
• Support for Teenage Parents
• Improving/Developing Skills in Numeracy and Literacy

In addition they also offer counselling services by CAMHS practitioners. They are open to any young person aged 13-19 who needs help concerning difficulties with family, friend, school, people in their life or any other issues affecting them. The young person can self refer, or be referred to the service by a concerned, friend, family member or youth worker.

Young Person’s steering Group

The One Stop Shop welcomes young people’s views on how the centre is run and encourages them to get involved in order to improve the delivery and setting of services. To this end a steering group has been set up to develop and feedback their ideas. 

The One Stop Shop and Youth Access

'Being a Youth Access Member helps us to keep up to date with national agendas, provides ideas to develop service delivery, supports the development of staff and is an essential source of support and information. ‘

Contact details for Coventry One Stop Shop

Youth Access members: we would like to profile your agency. Get in touch to arrange this!

Youth unemployment putting strain on NHS

19 December, 2011

Thea’s story highlights an urgent need to improve advice...

Advice improves young people’s lives

18 December, 2011

   A major new report launched today by Youth...

Youth Access and Barclays Money Skills ‘champions’

13 December, 2011

Youth Access is working with Barclays, the National Youth...