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Slide 33

This section includes a wide variety of tools and resources that will help you develop the quality of your services and practice.

Slide 33

If you would like to contribute any material, please email us at contribute@youthaccess.org.uk

Confidentiality, child protection and information sharing
Resources to help you develop and review policies in this key area.

Equality and Diversity
Good practice resources to help you promote equality and diversity within your organisation.

Evidence of Outcomes and Impacts of Advice for young people
Resources which demonstrate the wider value of advice work in YIACS.

Guide to Induction for Newly Appointed Counsellors in Youth Information, Advice, Counselling and Support Services
info on Guide to Induction for Newly Appointed Counsellors

Managing People and Organisations
Resources to support managers in YIACS

Models of Service Delivery
The Youth Information Advice Counselling & Support (YIACS) model; case studies; specialist service models developed by YIACS.

Monitoring and Evaluation
Contains guidance and resources for YIACS on statistical monitoring including outcomes and impact, details of database systems and evaluating services.

Partnership Working and Regional Networking
Resources, including guidance, model agreements and examples to help you develop successful partnerships and networks.

Quality Standards
Resources, including Youth Access Quality Standards, to help you assess, measure and demonstrate the quality of your service.

Training and Workforce Development
Resources to support you developing your workforce, including the National Occupational Standards and training analysis.

User Involvement
Resources to help develop meaningful user involvement and participation within your organisation.

Youth Advice Practice
Sample policies and briefings on a range of issues around youth advice including: conflict of interest; case recording; referrals; commissioning and more.

Youth Counselling Practice
Sample policies and briefings to support youth counselling managers and practitioners on a range of issues.

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