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Managing People and Organisations

This section contains resources to support managers in YIACS, including briefings and sample procedures on things like strategic planning, supervision & appraisal and financial management.

Youth Access resources:


Performance Improvement (2005)

A training pack and supporting resources for managers on performance improvement in YIACS


Sample Appraisal procedure (IQP,2003)


Sample Trustee Job Description (2006)

Including person specification and the role of the honorary offices.


Sample Health and Safety Policy (with IQP, 2003)


Model Financial Control Procedure (with IQP, 2003)


External resources:


Service Planning (Advice Services Alliance, 2002)

A CLS Support briefing on strategic planning for advice agencies, covering things like conducting a SWOT analysis, ensuring you’re meeting community needs and pulling together a business plan.


People Management - Sample Procedures (Advice Services Alliance, 2002)

A CLS Support briefing providing sample procedures for advice agencies on recruitment, induction, supervision and appraisal.

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