Links
Can't find what you're looking for on our site?Here is a list of links to other websites that provide a variety of information and advice for young people on a range of issues.
Advice and General Information
Free confidential service to help young people under 19 with any issue they are going through.
Helpline: 0800 1111
Family Lives (previously known as Parent line)
Offers information, advice, guidance and support on any aspect of parenting and family life, including bullying.
Helpline: 0808 800 2222
Provides information, help, and support and options for young people thinking of running away or already away.
Helpline: 116 000
Text service: 116 000
The Mix’s Crisis Messenger text service is available 24/7 and open to anyone aged 25 or under living in the UK. If you’re in crisis and need to talk, text THEMIX to 85258.
Webchat and Helpline service for free and confidential information and help on a wide range of issues for 13 to 25 year olds including, sex and relationships, your body, mental health, drink and drugs, housing, money, work and study and crime and safety .
Helpline: 0800 808 4994
General information for young people including employment, housing, family matters, money, benefits, health, the law, travel and transport.
Alcohol
Al-Anon provides much needed hope and support for the families and friends of alcoholics. Alateen meetings for the younger members of the family (12-17) are available is some major towns and cities, but where there are no Alateen meetings young people are welcome to attend an Al-Anon Family Group.
Helpline: 020 7403 0888 (10am-10pm)
Bereavement
Provides support, advice and information to children, young people and adults when someone dies. Hope Again was set up by young people for young people to share their experiences of dealing with the loss of a loved.
Helpline: 0808 808 1677
Bullying
Advice and support for parents/ careers dealing with bullying.
Help line: 0808 800 2222
Carers
Young carers community. Offers information and support. Includes advice for coping with feelings and links to organisations that may be helpful.
Information, advice, discussion and support for carers.
Information advice and support for people who need help looking after a friend or family member.
Advice line: 0808 808 7777
Crime & Youth Justice
Information and support for children and young people who may find themselves involved in the criminal justice system.
Provides advocacy, legal support and assistance to young people in difficulty; particularly those in trouble with the law, looked after children and those at risk of exclusion from school.
Free and confidential support and information to help people cope with the effects of crime.
Helpline: 0845 30 30 900
Counselling
BACP (British Association for Counselling and Psychotherapy)
Umbrella organisation for counsellors/therapists in the UK. With a searchable database to help find a BACP registered counsellor or therapist.
For information about counselling and psychotherapy, or about choosing a therapy or therapist, please visit It's good to talk
Disability
Support for disabled people, their families/carers and professionals.
Helpline: 0808 800 3333
Information and advice on a wide range of issues for disabled people.
Disabled Students Helpline: 0800 328 5050
Personal Budgets Helpline: 0300 555 1525
Domestic Violence & Abuse
24-hour National Domestic Violence
A national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Helpline: 0808 2000 247
Information and support on a wide range of legal issues including violence against women, family and criminal law and asylum and immigration.
Refuge - Help for Teenage Girls
Information and advice on violence against teenage girls and young women.
Helpline: 0808 2000 247
A London-wide counselling and therapy service that offers free support to any woman who has experienced violence or abuse.
Advice line: 0808 801 0660
Sexual violence helpline: 0808 801 0770
Free advice and support for men experiencing domestic violence and abuse .
Helpline: 0808 801 0327
Offer a range of support services for men over the age of 18 who have been raped or sexually abused. Services include counselling and therapy appointments and web and SMS chat.
Drugs
Information and advice about drugs and substance misuse.
Advice line: 0300 123 6600
Education
Legal information and advice on education law in England for parents/ carers including the law on bullying, transport and home education, school admissions, exclusions and Special Educational Needs.
Employment
Acas (Advisory, Conciliation and Arbitration Service)
Information and advice on all aspects of workplace relations and employment law.
Helpline: 0300 123 1100
Equality & Human Rights
Equality Advisory Support Service
Information and support on issues relating to equality and human rights, across England, Scotland and Wales.
Advice Line: 0808 800 0082
Gambling
Information, advice and support for young people experiencing or at risk of problem gambling.
Helpline: 808 8020 133
Housing and Homelessness
Information and advice for young people on any housing related problems.
Advice Line: 0808 800 4444
LGBTQ+
Online information service providing details on lesbian, gay, bi and trans rights and issues affecting LGBT people.
Information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.
Helpline: 0300 330 0630
Looked After Children and Young People
Advocacy, information and support for looked after children and young people.
Helpline: 08088005792
Help and advice for children and young people in care or leaving care.
Helpline: 020 7017 8901
National Youth Advocacy Service
Provides information, advice, advocacy and legal representation to children and young people.
Helpline: 0808 808 1001
Information and support for families involved in local authority children’s services or who need help from these services.
Helpline: 0808 801 0366
Mental Health and Well Being
Information for children and young people about mental health and emotional wellbeing.
Plus online or telephone support to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
Parents helpline: 0808 802 5544
C.A.L.L. Community Advice and Listening Service Wales
A confidential listening and support service for anyone concerned about their own mental health or that of a relative or friend.
Helpline: 0800 132 737
Text Service: 81066
Support to men in the UK, of any age, who are down or in crisis.
Helpline: National: 0800 58 58 58; London: 0808 802 58 58
Crisis support for anyone in emotional distress or thinking about suicide.
Helpline: 08457 90 90 90
Money & Debt
Information and advice for dealing with debt.
Helpline: 0800 1381111
Information, help and support on all aspects of money advice
Helpline: 0800 138 7777
Information and support for dealing with debt and money issues.
Advice line: 0808 808 4000
Self-harm
A national organisation that supports girls and women affected by self-injury or self-harm.
CASS Women's Self Injury Helpline: 0808 800 8088
TESS: Text and Email Support Service for girls and young women up to 24 affected by self-injury.
Text: 0780 047 2908
Support and information for anyone affected by eating disorders.
Helpline: 0345 634 7650
Youthline: 0345 634 7650
An online forum providing crisis, support, information, advice and resources for people who self-harm and their family and carers.
Sexual Health
Information and support for young people under 25 on all aspects of sexual health and relationships. With a search tool to find a local Brook service to see a nurse, counsellor or youth worker.
Young People’s Rights
Information on a wide range of legal advice issues to help deal with everyday problems including, money, benefits and debt, employment and consumer affairs.
Specialist advice and information on child, family and education law including a charged call back advice service.
Information specifically aimed at young people covering a wide range of topics including education, crime and the police, children’s rights and leaving home.
Help and support for migrant, asylum-seeking and refugee children in the UK
Advice Line: 0207 636 8505