Communications and Digital Officer

Organisation: Youth Access

Location: South London

Salary: £34,120 - £35,642 inc. ILW

Hours: Full time 

Application deadline: Midnight 20th October 2019


About Youth Access 

Youth Access is a membership organisation for youth counselling and advice charities based in local communities. Our members follow the Youth Access YIACS (Youth Information, Advice and Counselling Services) model, through which young people can get help with a range of issues in one place, in a young person-friendly environment.  

We work to improve the support available across the country for young people. We gather insights from our members and young people and empower them to speak out to the decision-makers who have the power to make changes.   

By working together, we can help make sure that young people have somewhere local to turn to whenever they need to talk. 

Job description 

As Communications and Digital Officer, you will be responsible for implementing Youth Access’ communications strategy. You’ll work with our small, dedicated team to amplify our work and raise the profile of Youth Access and our members.  

The ideal candidate will be a creative person who is passionate about producing amazing communications for a great cause. Like us, you will be dedicated to addressing the inequalities and injustices faced by young people. You will use your extensive knowledge of social media and digital campaigning to drive forward our fundraising and social change campaigns.  

You will be joining Youth Access at an exciting time as we embark on new long-term projects. This is a new permanent role, giving you the opportunity to use your experience and skills to shape your work in our small, dynamic organisation. 


Lead on the design and delivery of Youth Access’ communications strategy 
Lead the full roll out of Youth Access’ fundraising campaigns 
Create exciting and engaging content for a range of audiences 
Manage our member communications Maintain our website and social media channels 
Research, write and submit press releases for media distribution 

Knowledge and experience 


Educated to a degree level, or have relevant work experience 
Experience of working in a similar communications role, with a focus on digital communications and campaigning
Experience of managing online communities for an organisation 
Excellent verbal and written communication skills
Excellent working knowledge of design software such as InDesign or Photoshop 
Knowledge of using campaign skills to influence social change 

Experience of writing press releases and liaising with journalists 
Working knowledge of areas of policy such as mental health, legal advice and wider youth policy 
Experience of membership bodies or similar public facing organisations 


This role will require regular direct contact with children and young people (potentially including vulnerable adults), and so a Disclosure and Barring Service (DBS) check will be required of successful applicants. 

Job pack
Application form
Equality and diversity monitoring form