External resource library for developing hub services

Resource
20 Apr 2026

The Youth Access Quality Framework sets out what good looks like for hubs across 18 areas of focus, organised into three categories: Principles, Foundations and Services.


We've gathered a selection of external resources to support the continuous development of the Services of a hub: types of support that hubs can provide for young people

The quality framework areas of focus in this section include:

  1. Counselling
  2. Wellbeing
  3. Drop-in and information, advice and guidance
  4. Youth work and outreach
  5. Physical health

You'll find a variety of external resources, including webinars, podcasts, guidebooks and toolkits. 

All of the resources linked here will take you to third-party sites not managed by Youth Access. For Youth Access Principles resources, please visit youthaccess.org.uk/auroraresources.

 

woman and young person at counselling

1. Counselling

🌱 BACP counselling resources for community youth mental health services

British Association for Counselling and Psychotherapy (BACP)

These resources set out the core standards and practical guidance for delivering counselling with young people. They act both as a refresher for established services and a baseline for hubs or community organisations that are building counselling into their wider offer.

📓 Competence framework for counselling young people

Outlines the skills, knowledge, and values counsellors must demonstrate to work safely and effectively with children and young people (4–18 years). Helpful for services to audit staff competence, ensure all practitioners are appropriately registered, and evidence good practice to funders and partners.

Open document

📓 Counselling training curriculum

Describes the journey from initial training through advanced levels, showing what qualified practice looks like for counselling children and young people aged 4-18. Useful for services that may currently rely on volunteers or generalist staff, and want to plan a pathway towards employing qualified counsellors or supporting staff through CPD.

Open document

📓 School-based counselling

An essential guide for school leaders, mental health leads and commissioners. Clarifies what counselling is (and isn’t) in school or community settings, and how it complements wider provision. Supports services in defining counselling distinctly from youth work, advice, or mentoring, while embedding it within a joined-up hub offer.

Open document

🎬 Introduction to the ethical framework

Breaks down the BACP Ethical Framework in accessible language. Ideal as an orientation tool for wider staff teams (youth workers, managers, administrators) so they understand the professional standards counsellors are working to.

Watch webinars

 

duotone image of young person with arms up

2. Wellbeing

📓 Mental health support teams for children and young people in education

NHS England

Guidance on setting up and running Mental Health Support Teams in schools. Highlights EMHPs’ collaboration with teachers, counsellors, and youth workers to deliver structured, evidence-based interventions, improve access, and share responsibility for young people’s wellbeing.

Open manual

🎬 Spotlight on childrens wellbeing practitioners

Psychological Professionals Network Midlands

Video with Children’s Wellbeing Practitioner Sophie Enever explaining her career path, Children Wellbeing Practitioners (CWP) training, and day-to-day role within a Mental Health Support Team in Lincolnshire.

Watch webinar

🎬 Spotlight on education mental health practitioners

Psychological Professionals Network Midlands

Video where Education Mental Health Practitioner (EMHP) Lydia Sherlock explains her role in school-based Mental Health Support Teams. Shows how CBT-informed interventions complement counselling and teaching, clarifying pathways and boosting collaborative support for students.

Watch webinar

🎤︎︎ Centre for Mental Health series

Centre for Mental Health

This podcast series is a place where the Centre for Mental Health explore ideas around mental health, equality, and social justice. Join Thea Joshi as she talks to people with lived experience of mental health problems, people working in a specific area of mental health to discuss the fight for equality in mental health.

Listen to podcast

📓 Standards for the accreditation of children’s wellbeing practitioner and education mental health practitioner training programmes

The British Psychological Society

Sets out BPS standards for training Children’s Wellbeing Practitioners and Education Mental Health Practitioners. Covers programme design, ethics, governance, and professional development to ensure high-quality training, clear roles, and safe, evidence-based mental health interventions for young people.

Read standards

 

young person with backpack on

3. Drop-in and information, advice and guidance 

 🖊 Working with young people in a drop-in environment: additional safeguarding considerations

Child Protection in Sport Unit (part of NSPCC)

This briefing paper on Working with young people in a drop-in environment has been developed to help anyone planning to work with children and young people in drop-in activities.

Read briefing

 

duotone image of young people

4. Youth work and outreach 

🌱 Detached youth work toolkit

Youth Scout

Toolkit for outreach in public spaces, with risk assessments, safety guidance, checklists, and supervision advice. Supports safe, voluntary, relationship-based youth work and staff wellbeing.

Open toolkit

📓 National youth work curriculum

National Youth Agency

Framework setting out aims of education, empowerment, equality, and participation. Provides principles and models to help practitioners and policymakers design responsive, youth-centred and strength-based youth work.

Open curriculum

 

Young person in glasses smiles at phone

5. Physical health

🖊 Healthspot: a youth-centered GP hub

Spotlight

A youth-friendly GP service co-located in a Tower Hamlets youth hub. Offers confidential mental and physical health support - including sexual health, drugs, and wellbeing - alongside youth worker guidance. Demonstrates how co-location improves trust, access, and holistic care.

Read case study

🖊 London barbershops offering blood pressure checks

Talk off the record

In 2021, Off The Record, LSBU, and Croydon BME Forum trained barbers to offer free blood pressure checks, improving health access and trust among Black and Asian men.

Read case study

🌱 Drug, alcohol and mental health support

WithYou

Online resource linking young people to integrated drug, alcohol, and mental health support. Provides easy referrals, online chats with recovery workers, and accessible information, emphasising confidentiality and seamless navigation of local services.

Open resource

 

a note on external resources

Please note that these links will take you to a third-party site not managed by Youth Access. If you have any other resource recommendations that fellow youth advice and counselling services might find useful, let us know!

You can find external resources to support your work on areas of focus falling under Principles and Foundations below.